What to Expect from Rachael Kasie Designs

Rachael Kasie Designs is a full service floral and event decor company. We are not a traditional retail florist as we specialize solely in florals for weddings and special events. All of our flowers are ordered on an as needed basis, therefore we do not design with flowers that have aged for multiple days in coolers, every bloom is 100% fresh for each event. 

Complimenting our blooms, we offer our clients an extensive selection of decor inventory as rental items to enhance their event. We carry our own inventory of Specialty Linens that are laundered, steamed and stored in house. In addition to linens, we also offer Chiavari Chairs, Charger Plates, Fabric Wall Draping, Arches & Arbors, Lighting and a vast assortment of Vases, Candle Holders, Signs and more!

Our company will fully execute your floral and decor installations the day of your event as well as we return at the end of your event to clean and pack all contracted items. None of our clients are required to be involved with the setting or cleaning up of their special event. 

Lastly, professionalism is our priority! Our team of professionals arrive at your event uniformed and in our branded company vehicles. All of our team members work with utmost care and handling of your blooms and decor rentals. You can always expect our staff to be kind and respectful with a smile on their face! Each client is important to us so we are very detailed and invested in exceeding your expectations!! 

LOCAL EVENTS {Volusia County} 

    - For our local events in Volusia County we require a $200 contract for "each" a Floral Contract and/or Rental Contract. {Does not include a "combination" of florals and rentals} 

OUT OF AREA EVENTS 

    - We welcome the opportunity to travel outside of Volusia County to service your event! We service the entire state of Florida

We are a family run small business and while we hate to say no to any client we also value time with our families during major holidays, therefore we do not accept weddings the week of Thanksgiving or Christmas. 

* We only accept local weddings on New Years Eve {includes Daytona, Ormond, Port Orange, Ponce Inlet, Deland and New Smyrna only} 

Clients receive a free/no obligation consultation upon request with Rachael to discuss in detail the design vision you have for your wedding or event. Clients may choose from one of two consult options either a) over the phone or b) face to face here in our warehouse/studio. Each NEW client will be asked to complete our Initial Consultation Questionnaire prior to scheduled meeting in order to provide the necessary information to Rachael so that she may be able to assist with a detailed consult about your event.

At the time of First Consult, Rachael will spend anywhere from 30mins-2hrs discussing your event in detail which will include discussion of desired design styles, color palette and flower selections. Additionally, Rachael will coordinate our vast inventory of decor rental items to enhance your day  to be paired with your florals. Such items include linens, chairs, draping etc. Our full inventory is available to each client for rent in order to uniquely customize the design of your event. 

Upon completion of first consultation, Rachael will create a comprehensive and thoroughly detailed proposal that will itemize all requested florals and decor items discussed during your first meeting. Each proposal is elaborately laid out with example photos and descriptions of each service as well as itemized by price so client has full understanding of investment. Each proposal will also detail labor charges involved with the necessary requirements to facilitate the complete set up and breakdown of your event. 

After receiving a detailed proposal, the client may move forward with contracting RKD for their wedding/event with a 30% non-refundable retainer payment that is deducted from contract total, it is not considered an additional fee. Your retainer payment solely reserves the date of your event and is considered your commitment to RKD and RKD's commitment to you as the client. {dates are on a first come first serve basis, we do NOT hold or pencil in dates} As a booked client, you may request changes to the contract even after the retainer payment has been paid. Upon finalizing design changes your retainer payment is deducted from your final total. RKD works to be flexible with clients on design changes as there are many variables involved in the planning process. 

Once design changes are finalized, the contract will be split into (2) additional payments. Payment #2 is a second 30% payment that is paid at the halfway point between booking and date of event. Payment #3 is the remaining contract balance and is considered the final payment which is required no later than (3) weeks from scheduled event date. 

As a contracted client, RKD offers a secondary consultation to finalize all floral and decor selections. This is a great opportunity for clients to meet with Rachael face to face if the first consultation was over the phone. At this time the client will be able to view decor items in person to confirm design choices. Client may also use this opportunity to make any final design changes or contract additions. We do not guarantee flowers to be present at the time of second consultation however if a client would like to see a "mock set-up" of contracted centerpieces and/or bouquets they may do so upon request and at an additional fee that is paid at the time of mock up. 

Mock set up requests must be made at minimum 3 weeks in advance in order for us to source specified flowers. Be advised not all flowers are available year round and dependent on time of mock set up some selections may not be available.

A a contracted client, you may request Rachael to assist with a walk through planning meeting at your venue if necessary. Any venue walk-through will assess a site visit fee of $250/per site and per site visit which will be added onto contract total. Meeting requests must be made atleast 3 weeks in advance.  

Labor fees are billed separately underneath subtotal of contracted florals/services and is assessed by the following criteria: 

 a) Fees are based on the amount of time and staffing required to fully facilitate the complete execution of wedding/event

 b) Preparation & Processing of all florals the week of wedding/event

 c) Preparation & Packaging of all contracted rental items the week of wedding/event

 d) Steaming & Ironing of all linen rentals

 e) Time to load and unload vehicles for both delivery and return to warehouse

 f) Time needed for installing/setting all contracted florals & decor items

 g) Time needed for flipping venue space between events and/or transferring florals and/or decor from Ceremony to Reception

 h) Time needed to breakdown/clean up wedding/event

 i) Time needed to clean up/flip RKD warehouse for next event preparation following the completion of your wedding/event

 j) Automobile expenses involving fuel, parking, tolls and vehicle rentals {vehicle rentals are on an as needed basis based on the size of wedding/event}

For any Ceremony or Reception being held outside, in the event of projected rain or heavy thunderstorms on the day of event RKD requires a weather call to be made at minimum 3 hours in advance of the start of event. 

* Rachael Kasie Designs reserves the right to NOT set up in the event forecast projects lightning, hail or tornado watches/warnings. No refunds will be issued. 

If client chooses to move forward with event(s) outside regardless of weather forecast and against the advice of RKD team leader the client will be charged a "reset/double set labor fee" of $125/hr in the event our installation has to be moved or restaged due to clients decision. {We do not prorate time}